Privacy Policy

Who we are

We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting our website, you are accepting the practices described in this Privacy Notice.

What personal data we collect and why we collect it

Information You Give Us:  We receive and store any information you enter on our online bookings or give us in any other way. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information. You can choose not to provide certain information, but then you might not be able to reserve a room. We use the information that you provide for such purposes as responding to your requests, reservations, and communication with you.

Automatic Information: We receive and store certain types of information whenever you interact with our online booking system. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our booking system. Also, for security purposes, Highlands Motor Inn sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet and to our booking system. This is done for your protection and for tracking purposes in the event that someone opens an account or attempts to make reservations under a false name.

E-mail Communications: We sometimes send you information on our services such as a booking confirmation. If you do not want to receive e-mail from us please let us know.

Does Highlands Motor Inn Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and booking. We do not sell your information to third parties. We may also share statistical information with third parties, without disclosing individual details, unless those details are necessary for fulfilling a booking you have requested. We may disclose details to, and collect details from, credit or fraud agencies, or debt recovery agencies for verification purposes, or for debt reporting or collection purposes. We may also disclose details about you to

  • government and regulatory authorities and other organisations, as required or authorised by law
  • our professional advisers, including our accountants, auditors and lawyers

How Secure Is Information About Me?

We do not store credit card information on our server. All credit card transactions are processed through secure servers. It is important for you to protect against unauthorized access to your password and to your computer.

Contact forms

We receive and store any information you enter into our online reservation system or give us in any other way. As a result of those actions, you might supply us with such information as your name, address, and phone numbers. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, and communication with you.

Analytics

The following information is supplied by Google and forms part of our terms and conditions. Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. Learn more about Analytics cookies and privacy information.

Who we share your data with

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate, or service provider unless absolutely necessary in order to complete your transaction and booking. We may share with analytics, marketing, payment gateways, shipping providers, and third party embeds. We share information with third parties who help us provide reservation services to you.

Payments

We accept payments through Credit Card providers. When processing payments, some of your data will be passed to Credit Card providers, including information required to process or support the payment, such as the reservation purchase total and billing information. We do not store credit card information on our server. All credit card transactions are processed through Credit Card providers secure servers.

Conditions of Use, Notices, and Revisions

If you choose to visit Highlands Motor Inn, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state.

Questions

If you have any concern about privacy of your personal information as used and collected within our reservation system, please send us a thorough description by clicking on the “Contact Us” link on the top menu, and we will try to resolve it.

Questions ?